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XTRUDE

Delivery

From our printers to your door.

Simple, transparent delivery wherever you are in the Gulf. Ready-stock sizes ship fast; made-to-order sizes are printed just for you, then delivered the same way.

At a glance

Two regions. Zero surprises.

Every order is tracked, and you'll get the tracking link by email the moment it ships.

United Arab Emirates

Free delivery

Cost Free
Dispatch 1–2 business days
Arrival 2–4 business days
Tracking Emailed at dispatch

KSA · Qatar · Wider GCC

Flat-rate delivery

Cost AED 30
Coverage KSA · QAT · KWT · BHR · OMN
Arrival 3–6 business days
Customs Paid by customer

Prices exclude governmental charges — VAT, customs duty and clearance fees may be applied at the point of delivery depending on your country, and are the responsibility of the customer.

How it works

Order to doorstep.

01

Place your order

Ready-stock sizes ship as they are. If a size is made to order, you'll see it clearly marked on the product page before checkout.

02

We print & prepare

Ready-stock pairs are packed within 1–2 business days. Made-to-order pairs are printed and finished in around 15 business days.

03

Dispatch & tracking

The moment your order ships, you'll get a tracking link by email — follow it door to door.

04

Delivered

2–4 business days across the UAE, 3–6 across the GCC, counted from dispatch.

Good to know

The details that matter.

01

Made to order

Some sizes are printed on demand — around 15 business days before dispatch, marked clearly on the product page.

02

One order, one parcel

If your order mixes ready-stock and made-to-order pairs, everything ships together once complete.

03

Customs & duties

Outside the UAE, import duties or clearance fees may be applied by your local customs authority on arrival.

04

Address changes

Need to change the address? Email us before dispatch and we'll update it — after dispatch we can't reroute.

Printed just for you

A made-to-order pair isn't pulled from a shelf — it's extruded layer by layer for your order. The wait is the point: no warehouses of unsold stock, no waste. It ships with the same delivery service, and your 14-day return window still starts the day it's delivered.

Not the right fit?

Returns, just as simple.

Every delivery is covered by our 14-day return policy — counted from the day your pair arrives.

United Arab Emirates

Free returns & exchanges

Returns Free
Exchanges Free
Collection We arrange pickup
Window 14 days

KSA · Qatar · Wider GCC

Flat-rate returns

Return fee AED 30
Exchanges Same flat rate
Window 14 days
Read the full return policy →

Questions

Delivery, answered.

How long does UAE delivery take?

Ready-stock sizes: dispatched within 1–2 business days, arriving within 2–4. Made-to-order sizes add around 15 business days of print time before dispatch.

Do you deliver outside the UAE?

Yes — Saudi Arabia, Qatar, Kuwait, Bahrain and Oman at a flat AED 30, arriving within 3–6 business days of dispatch.

Can I track my order?

Yes — you'll get a tracking link by email the moment your order ships.

What about customs or import charges?

Deliveries outside the UAE may be subject to local import duties or clearance fees on arrival. These are the customer's responsibility and separate from your order total.

What if my size is made to order?

It's marked on the product page before you buy. Your pair is printed in around 15 business days, ships with the same delivery service — and is returnable the same way, with the 14-day window starting on delivery.

Still have questions?

We're happy to help with anything delivery-related.

support@xtrude.store

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